Rental Policies



Rental Policies


Consultation

All clients must have a wedding date and venue booked prior to booking a one-on-one consultation. First 1 hour in-studio consultation is complimentary. Site visits and venue walk-throughs are available with your rental order. In-studio design consultations are available and charged on a per hour basis or by the event.

Minimums

May 1st – October 31st: $450 will call order and $800 delivery order .
November 1st – April 30th: $300 will call order and $450.00 delivery order.

Reservation

All reservations require a 50% non-refundable deposit upon reserving the items, along with a signed agreement, signed invoice and credit card on file. We accept payment by cash, check, Visa, MasterCard or American Express. Please note: a quote or proposal is not guaranteed until payment is received.

Changes & cancellations

Your retainer is non-refundable. Items may be swapped of equal value at any time if available. You can add items at any time. There are no refunds given less than 30 days prior to your date. You are responsible for payment of the full balance.

White Glove Delivery

All rental orders require white glove delivery service. White glove delivery includes the time and labor involved in packing the truck prior to the event, driving to the venue, delivering all items on order, setting up all large items according to floor plan, driving back to showroom, returning to venue to pick up items at end of event, driving back to showroom, and time and labor to unload truck and place items back into showroom. White glove delivery services ensures all large items (tables, chairs, furniture) are set in place according to a floor plan or direction provided. White glove delivery does NOT include styling of small rentals such as tabletop items or other decor. Styling services must be reserved separately. White glove delivery services generally range between $150 and $450 within regularly serviced areas in Portland and are based on distance traveled, size of the order, labor involved, times requested for delivery/pickup, and venue restrictions.

Outdoor Use

We love our rentals being used outdoors. However, we do live in the PNW and must have a plan in case of rain. The backup rain plan is because we do not EVER want to have to charge our clients for rain or water damage to our vintage rentals. Backup rain plan must be established prior to the date of the event, and rain call must be made prior to CVR & Designers scheduled arrival.. Rentals may never be left outside overnight.

Candle Use

Real wax candles must be in a protective votive to prevent wax from dripping inside glass hurricanes or decorative votive’s. A cleaning fee will be charged for any wax dripped on tables or any other surface.

Damages

The Client assumes all responsibility for any damages that occur to rental items at their event and agrees to pay up to 5 times the rental rate in order to replace the damaged item.nIf a spill of any kind is able to be professionally cleaned, the client will only be charged the professional cleaning fee, handling fee, and any time away from the collection. Damages include, but are not limited to: melted candle wax, cigarette or cigar smell, spills, water damage, chips, cracks, and tears. Classic Vintage will send an invoice for any damage, cleaning, or repair fees within three business days of the event. Client has option to submit the balance of the invoice via the accepted method of choice. The credit card on file will be billed if no alternate method of payment is chosen. To avoid potential damages on large rental items such as farmhouse tables, clients are not permitted to move these items at all, and items must be moved by a member of the Classic Vintage Rental team.

Styled Shoots & Wedding Shows

We love participating in styled shoots & wedding shows. Due to the high demand of both we do require a minimum fee to be paid.

Consultation

All clients must have a wedding date and venue booked prior to booking a one-on-one consultation. First 1 hour in-studio consultation is complimentary. Site visits and venue walk-throughs are available with your rental order. In-studio design consultations are available and charged on a per hour basis or by the event.

Minimums

June 1st – October 31st: $300 will call order and $600 delivery order November 1st – May 31st: $200 will call order and $450.00 delivery order

Reservation

All reservations require a 50% non-refundable deposit upon reserving the items, along with a signed agreement, signed invoice and credit card on file.nWe accept payment by cash, check, Visa, MasterCard or American Express. Please note: a quote or proposal is not guaranteed until payment is received. n

Changes & cancellations

Your retainer is non-refundable. Items may be swapped of equal value at any time if available. You can add items at any time. There are no refunds given less than 30 days prior to your date. You are responsible for payment of the full balance.

White Glove Delivery

All rental orders require white glove delivery service. White glove delivery includes the time and labor involved in packing the truck prior to the event, driving to the venue, delivering all items on order, setting up all large items according to floor plan, driving back to showroom, returning to venue to pick up items at end of event, driving back to showroom, and time and labor to unload truck and place items back into showroom. White glove delivery services ensures all large items (tables, chairs, furniture) are set in place according to a floor plan or direction provided. White glove delivery does NOT include styling of small rentals such as tabletop items or other decor. Styling services must be reserved separately. White glove delivery services generally range between $150 and $450 within regularly serviced areas in Portland and are based on distance traveled, size of the order, labor involved, times requested for delivery/pickup, and venue restrictions.

Outdoor Use

We love our rentals being used outdoors. However, we do live in the PNW and must have a plan in case of rain. The backup rain plan is because we do not EVER want to have to charge our clients for rain or water damage to our vintage rentals. Backup rain plan must be established prior to the date of the event, and rain call must be made prior to CVR & Designers scheduled arrival.. Rentals may never be left outside overnight.

Candle Use

Real wax candles must be in a protective votive to prevent wax from dripping inside glass hurricanes or decorative votive’s. A cleaning fee will be charged for any wax dripped on tables or any other surface.

Damages

The Client assumes all responsibility for any damages that occur to rental items at their event and agrees to pay up to 5 times the rental rate in order to replace the damaged item.nIf a spill of any kind is able to be professionally cleaned, the client will only be charged the professional cleaning fee, handling fee, and any time away from the collection. Damages include, but are not limited to: melted candle wax, cigarette or cigar smell, spills, water damage, chips, cracks, and tears. Classic Vintage will send an invoice for any damage, cleaning, or repair fees within three business days of the event. Client has option to submit the balance of the invoice via the accepted method of choice. The credit card on file will be billed if no alternate method of payment is chosen. To avoid potential damages on large rental items such as farmhouse tables, clients are not permitted to move these items at all, and items must be moved by a member of the Classic Vintage Rental team.

Styled Shoots & Wedding Shows

We love participating in styled shoots & wedding shows. Due to the high demand of both we do require a minimum fee to be paid.